Appointments & scheduling
A week of the clinic, at a glance.
- Booked, confirmed, in-queue and completed at a glance
- Filter by specialty and doctor
- Book in-person or teleconsultation from the same grid
SmartRabbitz · flagship product
FettleQ
Every part of the clinic,
connected as one.
Appointments, the live queue, teleconsultation, prescriptions, records and an AI clinical copilot — one system for the clinic and the patient.
Why FettleQ
One system, instead of five.
Most clinics stitch together a booking tool, a queue board, a video app, a prescription pad and a records folder. FettleQ connects them — so the front desk, the doctor and the patient always see the same live picture.
- Booking tool
- Queue board
- Video app
- Prescription pad
- Records folder
A clinic day, end to end
From the first booking to the patient’s phone.
The same connected record moves through every step — nobody re-enters what someone else already captured.
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01
Book & check-in
Patients book online or at the desk. Check-in drops them straight into the day’s queue.
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02
Live queue
Tokens and wait times update live — on the front-desk board and the patient’s phone.
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03
Vitals & prep
The doctor’s station shows who’s ready, with vitals captured before the room.
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04
Consultation
In the consultation workspace, an AI copilot drafts the snapshot, ICD codes and notes.
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05
Prescription & tests
Digital prescriptions and investigations, saved to the record in a tap.
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06
Straight to the patient
Everything lands in the patient app — reports, prescriptions and next steps.
Inside the clinic
Built for the desk and the consultation room.
The live queue
A queue everyone can see.
- Live tokens and wait times
- Awaiting-vitals and in-consultation states
- The same status on the patient’s app
Consultation workspace
Everything the doctor needs, in one screen.
- AI clinical snapshot before the patient walks in
- Suggested ICD codes with a relevance score
- Structured notes and prescriptions to approve
Prescriptions & records
Written once, everywhere it’s needed.
- Digital prescriptions with dose and frequency
- Investigations and post-consultation documents
- Delivered to the patient’s Reports
The patient side
The same clinic, in the patient’s pocket.
The FettleQ patient app carries the connection through to the person being cared for.
- Join a teleconsult in a tap. A live countdown and a Join button, right on the home screen.
- Book in-person or online. Hospital visit or video consult, with quick-book for a return.
- Prescriptions, always to hand. Every medicine, dose and prescriber from each visit.
- Reports as they land. Lab, X-ray and scan results, filtered and searchable.
- Packages & insurance. Checkup bundles and cashless partners, built in.
AI clinical copilot
A copilot for the doctor — never in the doctor’s chair.
Inside every consultation, FettleQ drafts the busywork so clinicians keep their attention on the patient. Suggested ICD codes, an AI clinical snapshot and structured notes — prepared for review, never applied on their own.
- An AI snapshot of the patient before they walk in
- Suggested ICD codes with a relevance score to accept or reject
- Drafts structured SOAP notes and prescriptions to approve
- The doctor keeps control of every final decision
Built for real clinics
Ready for the way clinics actually run.
Roles, branches, accountability and where data lives — built in from the start.
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Role-based access
Front office, doctor and admin each see exactly what they should — nothing more.
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Audit trail
Every record carries a history, so changes are always accountable.
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Multi-branch ready
Per-branch schedules and queues, shared patient records across the group.
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Data residency options
Deploy in the region your regulations require. SmartRabbitz configures residency to your jurisdiction.
For single-doctor clinics, multi-specialty clinics, multi-branch groups and teleconsult-first practices.
Questions
The things clinics ask first.
Do patients need more than one app?
No. One FettleQ patient app covers booking, the live queue, teleconsultation, prescriptions and reports.
Does the AI copilot make clinical decisions?
No. It prepares drafts — an AI snapshot, suggested ICD codes and structured notes. The doctor reviews and approves every output.
Can it run across multiple branches?
Yes. Each branch keeps its own schedule and queue, while patient records stay shared across the group.
Is teleconsultation built in?
Yes. Video rooms open from the same schedule your doctors already work from — nothing to bolt on.
What happens to our existing patient data?
Records live in one place going forward, and migration from your current system is handled during onboarding.
Bring the whole clinic onto one calm system.
See FettleQ running end to end — clinic and patient app — with the SmartRabbitz team.